RoadHero LLC (B-423648.2)

You should not care.

Category: Technical acceptability, interested party

Date: 30 July 2025

URL: https://www.gao.gov/products/b-423648.2

RoadHero LLC protested the Army Corps of Engineers’ award of a contract for the lease of sport utility vehicles and related services (RFP No. W912ER25R0034), after the Corps found RoadHero’s submission technically unacceptable and incomplete. The solicitation required specific technical information about offered vehicles and a fully completed pricing worksheet. RoadHero submitted only a copy of the solicitation, provided no technical vehicle details, and failed to fill out the pricing worksheet as required. RoadHero claimed the omissions were trivial and that clarifications should have sufficed to resolve them. Additionally, RoadHero alleged ambiguity in the RFP’s pricing structure.

GAO found that RoadHero failed to submit any required technical information regarding the type, make, model, or specifications of the vehicles, and did not confirm its understanding of or ability to comply with the performance work statement (PWS). As RoadHero was ineligible for award based on technical unacceptability, it could not pursue arguments regarding price evaluation. Even if those allegations had merit, at least one other technically acceptable proposal remained for award, so RoadHero was not an interested party under GAO’s protest rules.

The protest was denied. GAO affirmed that offerors bear the burden to submit adequately detailed proposals and that agencies have broad discretion not to seek clarifications, especially where material information is missing.

Digest

Protest challenging the agency's evaluation of the protester's proposal as technically unacceptable is denied where the evaluation was reasonable and consistent with the solicitation's evaluation criteria.