Chaedrol Inc. operates the website chaedrol.com and provides communications and federal acquisition support. This privacy policy explains what information we collect, how we use it, and the choices you have.

Information we collect

Information you provide directly. When you contact us, request services, or subscribe to communications, we may collect your name, email address, phone number, company or organization, and the contents of your message.

Information collected automatically. When you visit chaedrol.com, we and our service providers may automatically collect standard technical data: IP address, browser type, device type, operating system, pages visited, referring URLs, and timestamps. This may involve cookies and similar technologies described below.

Information from business dealings. If you engage us for services, we collect information reasonably necessary to perform the engagement and to invoice you, such as billing address and payment records. Payment card processing, if any, is handled by third-party processors; we do not store full card numbers.

How we use information

We use the information we collect to:

• Provide, operate, and improve our services and website
• Respond to inquiries and communicate about engagements
• Send administrative messages such as invoices, confirmations, and service updates
• Send text messages you have opted in to receive (see "Text messaging (SMS)" below)
• Comply with legal obligations and enforce our agreements
• Protect against fraud, abuse, and security threats

We do not sell personal information.

Text messaging (SMS)

If you provide your mobile phone number and opt in to receive text messages from us — by submitting it through our website, providing it in the course of a business engagement, or texting us first — we may send you conversational text messages related to your inquiry or engagement.

• No third-party marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with or sold to any third party.
• Message frequency varies by conversation. Message and data rates may apply.
• Opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at [email address].

Sharing of information

We share personal information only with:

• Service providers that support our operations (e.g., web hosting, email, telephone and messaging platforms, payment processing, analytics), bound to use it only on our behalf
• Professional advisers such as accountants and attorneys, where reasonably necessary
• Authorities when required by law, subpoena, or to protect rights, safety, or property
• A successor entity in the event of a merger, acquisition, or sale of assets, in which case this policy will continue to apply or you will be notified of changes

Cookies and analytics

chaedrol.com uses [cookies / no cookies other than those strictly necessary]. [If using analytics: We use [Google Analytics / other] to understand site usage; these tools collect data under their own privacy policies, and you can opt out via browser settings or the provider's opt-out mechanisms.] You can set your browser to refuse cookies; some site features may not function without them.

Data retention

We retain personal information only as long as reasonably necessary for the purposes described above, to comply with legal and tax obligations (typically [7] years for business records), and to resolve disputes. We delete or anonymize information when it is no longer needed.

Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

• Email: unsubscribe links are included in any non-essential email we send, or contact us to be removed.
• SMS: reply STOP to opt out at any time.
• Access, correction, deletion: you may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal retention requirements. Contact us at [email address]; we will respond within [30] days.
• Depending on your state of residence, you may have additional rights under applicable law.

Children's privacy

Our website and services are directed to businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

International visitors

chaedrol.com is operated from the United States. If you access it from outside the US, you understand that your information will be processed in the US, where privacy laws may differ from those of your jurisdiction.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page [and, where appropriate, communicated directly].

Contact us

Chaedrol Inc.
jb@chaedrol.com
202.770.0345