Sancorp Consulting, LLC (B-422985.4; B-422985.5)

You should not care.

Category: Technical evaluation, interested party

Date: 11 June 2025

URL: https://www.gao.gov/products/b-422985.4%2Cb-422985.5

Sancorp Consulting, LLC, protested Washington Headquarters Services' (WHS) issuance of BPA call orders under a GSA Federal Supply Schedule procurement (RFQ No. HQ003424R0178) for technical, administrative, and professional support services. Sancorp challenged its loss on two simultaneously competed call orders for the Office of the Under Secretary of Defense for Intelligence & Security: one awarded to Premier Enterprise Solutions, LLC (EXDIR), the other to Arlo Solutions, LLC (SASP). The protest was based on the agency’s assessment of a technical weakness to Sancorp’s EXDIR quotation, the corresponding technical evaluation of awardee Premier, and the best-value decision. For the SASP order, Sancorp challenged the agency’s technical and past performance evaluation, best value determination, and evaluation of Arlo’s quotation. However, after it was revealed Sancorp knew a proposed key person became unavailable before award but failed to disclose the change, This disqualified their quote, and GAO dismissed Sancorp’s SASP challenge for lack of interested party status.

The protest regarding the SASP order was dismissed. As Sancorp’s key personnel (a staff officer SME) resigned prior to award and Sancorp received direct notice of this personnel change but failed to alert the agency, GAO found Sancorp’s quotation rendered technically unacceptable and ineligible for award. As a result, Sancorp was not an interested party to pursue protest grounds relating to the SASP call order.

Offerors are obligated to affirmatively update agencies about the unavailability of proposed key personnel after submission, even preaward; failure to do so will render the offer/quotation unacceptable.

Digest

Protests challenging the technical evaluation of first call order are denied where the record shows that the evaluation was reasonable and consistent with the terms of the solicitation.

Protests of the evaluation of the second call order are dismissed where protester’s quotation was technically unacceptable, and, as a result, protester is not an interested party to challenge the agency’s evaluation or issuance of the second call order.