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Amex GBT

Amex GBT defends CWT merger amid DOJ lawsuit

Amex GBT defends CWT merger amid DOJ lawsuit

American Express Global Business Travel (Amex GBT) is pushing back against the Department of Justice lawsuit challenging its proposed merger with CWT, calling the move a "blatant politicized effort." The DOJ argues the merger would stifle competition and raise costs for corporate customers, citing concerns that the two
Jason Lee Bakke Jan 16, 2025
Amex GBT to deploy AI to streamline travel policy reviews and email servicing

Amex GBT to deploy AI to streamline travel policy reviews and email servicing

American Express Global Business Travel (Amex GBT) is rolling out its first generative AI projects after launching an initiative earlier this year to help travel agents quickly understand lengthy client travel policies, improving accuracy and easing onboarding for new hires, per Skift. By allowing agents to interact conversationally with AI,
Jason Lee Bakke Dec 2, 2024

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